Customers experience
Reinvent the customer experience: connect, personalize, build loyalty
Put the customer experience back at the heart of the point of sale
In a world where e-commerce is redefining the standards of speed, availability and personalization, physical stores must go beyond simply making products available. The challenge is no longer just to attract customers in-store, but to offer them a smooth, intelligent and differentiating experience.
Thanks to Centiloc, each point of sale becomes more responsive, better informed and therefore more efficient. Our technology allows for better visibility into real-time inventory, optimized shelf management, and enhanced interaction with products. This translates directly into better customer satisfaction: products are available at the right time, advice is more relevant, and the buying journey becomes more enjoyable and engaging.
Your teams gain efficiency, your customers gain confidence and your brand gains perceived value.
Lift & Learn
Personalized content triggered in real time
Thanks to the Lift & Learn technology, interaction at the point of sale takes on a new dimension. When a customer enters a product in the store, suitable content such as an explanatory video, a technical sheet or a promotional offer is instantly displayed on a screen located nearby. This immersive experience captures the attention and reinforces the purchase interest.
You offer a smart and personalized shopping journey, where each gesture triggers relevant information. The business discourse becomes dynamic, focused and effective without human intervention. It is the opportunity to transform a simple product consultation into an engaging moment of discovery, while enhancing your offers and products.
Unique location accuracy
Our NFC technology allows accurate detection of the position of each product on the shelf. You know exactly which item was handled, and when.
Store behaviour analysis
Each interaction is recorded. You access valuable data on customer habits: most viewed products, interaction time, most active areas... Concrete insights to optimize your merchandising strategies.
A more immersive customer experience
By matching the right message to the right product, you capture customer attention and strengthen their engagement. Result: a better understanding of your offers, and a direct impact on the conversion rate.
Dynamic labels
The in-store customer experience is built on trust, transparency and simplicity. With the dynamic price display made possible by Centiloc technology, you guarantee your customers clear, reliable, up-to-date information directly in the shelf.
No more discrepancies between the displayed price and the cash price, no more obsolete labels or invisible promotions.
Each product presents its real price, updated in real time according to your commercial campaigns, your stocks or demand. Result: a smoother, more reassuring and therefore more engaging shopping journey.